7zdb's Privacy Policy

7zdb is a safe and reliable online casino and betting platform for players in Bangladesh. We believe that protecting the privacy of your personal information is our fundamental responsibility. This Privacy Policy ("Policy") describes what information 7zdb collects, how it is used, who it is shared with, and how you can maintain control over your information.

By using our platform, you are considered to have agreed to the terms of this Policy. Please read this document carefully.

1 📋 What Information Is Collected

For the purpose of registration and service delivery on the 7zdb platform, we may collect the following types of information:

1.1 Information Provided Directly

• Full name, date of birth, and national identity information (for age verification purposes)
• Email address and contact details
• Financial information: details linked to your preferred payment method (such as bKash, Nagad, Rocket, Upay, or bank account information)
• Account password (stored in encrypted form — never in plain text)
• Any information provided when contacting support

1.2 Automatically Collected Information

• IP address and geographic location (at country/region level)
• Browser type, operating system, and device information
• Site access times, page visit history, and session duration
• Referral source and click-through data
• Information collected through cookies and similar tracking technologies

1.3 Identity Verification Information

To ensure a secure environment and to keep minors away from the platform, 7zdb may collect identity verification documents when required (such as a copy of a national identity card). This information is used solely for the verification process and is stored securely.

2 🔍 Purpose of Information Use

7zdb uses collected information for the following legitimate purposes:

• Account Management: Creating, verifying, and maintaining your account.
• Payment Processing: Completing deposit and withdrawal transactions securely.
• Customer Support: Resolving your issues via live chat or email.
• Security and Fraud Prevention: Detecting suspicious activity and maintaining platform security.
• Age Verification: Ensuring that only those aged 21 or above use the platform.
• Service Improvement: Analyzing user behavior to improve the site experience.
• Communication: Sending necessary notices, policy updates, or account-related information.
• Legal Compliance: Adhering to applicable laws and regulations.

We never sell your information or share it with third-party advertisers for commercial purposes.

3 🤝 Information Sharing and Disclosure

7zdb strictly maintains the confidentiality of your information. Information may be shared with third parties only in the following limited circumstances:

3.1 Service Providers

We may share limited information with third parties such as payment gateways, identity verification services, cloud hosting providers, and analytics providers. All such parties operate under our instructions and may not use your information for their own purposes.

3.2 Legal Obligations

We may be required to disclose information in response to a court order, a lawful request from an investigating authority, or other legal requirements. In such cases, we will disclose only the minimum information required by law.

3.3 Business Transfers

In the event of a business merger or acquisition, user information may be transferred. In such circumstances, we will notify you in advance, and the new entity will also ensure protection equivalent to this Policy.

3.4 Disclosure with Consent

Beyond the above, 7zdb does not share your information with any third party without your explicit consent.

4 🔒 Data Security Measures

7zdb uses industry-standard technologies and practices to keep your information secure:

• SSL/TLS Encryption: Every data transfer is completed through the highest-grade encryption.
• Password Hashing: Your password is never stored in plain text — strong cryptographic hashing is used.
• Access Controls: Only authorized staff can access your information, and only when specifically required.
• Security Audits: Potential vulnerabilities are identified through regular security testing and reviews.
• Server Security: Data is stored in secure, reputable data centers and is protected from unauthorized access.
• Firewall and Intrusion Detection: Cyberattacks and unusual activity are monitored in real time.

While we are committed to ensuring the highest level of protection, data transmission over the internet is not entirely risk-free. To keep your account secure, use a strong, unique password and do not share it with anyone.

5 🍪 Cookies and Tracking Technologies

The 7zdb platform uses cookies and similar technologies. Cookies are small text files stored on your device that improve the functionality of the site.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences (such as language selection).
• Analytics Cookies: Used to understand site usage and improve our services.

5.2 Managing Cookies

You can disable or delete cookies through your browser settings. Please note that disabling certain essential cookies may prevent some features of the site from working properly.

6 🗄️ Data Retention Period

7zdb does not retain your personal information beyond the period necessary. The general policy is:

• Active account data: retained for as long as the account remains active.
• Financial transaction records: kept for a defined period for audit and legal requirements.
• After account closure: the minimum information necessary to meet legal obligations is retained for the required period, then securely deleted.
• If marketing consent is withdrawn, the relevant information is deactivated immediately.

When deleting data, we use secure data destruction methods to ensure the information cannot be recovered.

7 ⚖️ Your Rights

As a user of the 7zdb platform, you retain the following rights:

7.1 Right to Access

You may request a copy of the information we hold about you at any time.

7.2 Right to Rectification

If any of your information is inaccurate or incomplete, you have the right to request a correction.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, we may need to retain some information due to legal obligations.

7.4 Right to Object to Processing

You may object to marketing communications at any time, and we will act on that immediately.

7.5 Right to Data Portability

You may request your information in a structured, machine-readable format. To exercise these rights, please contact us via our support email.

8 👤 Protection of Minors

7zdb is a platform operated exclusively for those aged 21 and above. We do not knowingly collect or store information from anyone under the age of 21.

If we become aware that a minor has provided us with their information, we will immediately close that account and delete the associated data. If a parent or guardian suspects that their child has registered on our platform, please contact us.

9 🌐 International Data Transfers

7zdb primarily serves players in Bangladesh. However, due to technical requirements, some of your information may be processed on servers located in other countries. For such transfers, we ensure that:

• The receiving party complies with adequate protection standards.
• The level of data protection is equivalent to the standards described in this Policy.
• Protection is ensured through contractual obligations.

For any questions regarding international data transfers, please contact our support team.

10 🔗 Third-Party Links

The 7zdb platform may contain links to third-party websites. This Policy applies only to 7zdb's own services. Third-party sites have their own privacy policies, and 7zdb is not responsible for them. You are advised to review the privacy policies of external sites before visiting them.

11 📝 Policy Changes

7zdb may update this Privacy Policy from time to time. For significant changes, we will:

• Display a clear notice on the platform.
• Update the "Last Updated" date at the top of the document.
• Send a notification to your registered email if necessary.

If you continue using the platform after any changes, you will be considered to have agreed to the revised Policy. We therefore recommend checking this page regularly.

12 📧 Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact the 7zdb support team. Our team is available 24/7 to assist you.

We will do our best to respond to your request as quickly as possible.